The Box Office in the theatre foyer is open Monday to Friday, 3pm–5:30pm and from one hour before any performance.
The Redgrave Theatre, Percival Road, Clifton, Bristol, BS8 3LE
The Box Office is at the heart of your theatre experience, we offer a welcoming and efficient service to all patrons. Whether you’re booking tickets, making an enquiry, or seeking advice on seating and accessibility, the Box Office team is dedicated to ensuring your visit runs smoothly from the very start.
The team is on hand to assist with ticket purchases, group bookings, and any specific requirements, including access needs, helping to make the theatre as inclusive and enjoyable as possible for everyone.
For further information on opening hours, ticket bookings, booking and postage fees, ticket insurance, refund or resale policies, and frequently asked questions, please click the link below.
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The Redgrave Theatre is committed to making every visit accessible and enjoyable for all our customers. We understand that some patrons may require additional access support during their visit. Where needed, we offer an essential companion ticket for customers registered with a Nimbus Access Card.
For full details on theatre access, the Nimbus Access Card, a step-by-step guide to completing your access card registration, and information on Relaxed and BSL-Interpreted performances, please click the link below.
Our bar opens one hour before each performance and remains open until the end of the interval. We offer a wide range of snacks, drinks, and refreshments to enjoy before the show or during the interval.
Unfortunately we do not offer hot food nor a seating area within our foyer.
For more information about the products available at the bar, please click the link below.

Concessions are only offered on selected shows and will be shown in the ticket pricing if available. Eligible customers include over 65s, registered disabled, benefit recipients, and full-time students. Valid ID is required.
The foyer has toilets, a baby changing area and an accessible toilet. Please note the theatre does not currently have air conditioning or a hearing loop, but we are working to add these in the future.
Buses 8 and 9 run to and from Bristol Temple Meads and stop near the former Bristol Zoo site; from there, it’s a short walk down College Road and right onto Percival Road. The nearest train station is Clifton Down, just off Whiteladies Road, about a 20-minute walk from the theatre.
The main auditorium is accessed via two staircases, but ground-level access is available for wheelchair and restricted mobility users—please speak to Box Office staff on arrival. We have one designated wheelchair spaces per performance which is seat B17 on our seating plan, with a companion seat next to them, B16. Motorised mobility scooters are welcome but may pose a hazard; please inform the Box Office when booking for guidance. Customers cannot bring their own chairs unless it is a wheelchair, due to health and safety policy. Warning notices for strobe lighting, pyrotechnics and other special effects are displayed in the foyer on the day of the performance and can be discussed in advance by calling the Box Office.
All under 16s must be accompanied and supervised by an adult at all times and cannot sit alone. Children under 24 months require a free “Lap Seat” ticket and must be held on an adult’s lap throughout the performance. Children aged 24 months and over need a purchased child ticket. All under 18s must sit with an adult in the booking party; single seat bookings for children are not permitted.
We don’t have a theatre car park, but free on-street parking is available nearby after 5pm Monday to Friday and all day on weekends. At other times, a pay-and-display system operated by Bristol City Council applies. Disabled badge holders may park on the double yellow lines in front of the theatre with their blue badge clearly visible. Bike racks are available outside the theatre, and large vehicles, including coaches, should park along College Fields opposite the theatre.
Yes! We’ve partnered with Clifton Hotels to offer customers 20% off all room types at The Rodney Hotel, The Clifton Hotel, The Berkeley Square Hotel and The Washington Guesthouse. Simply quote the code ‘REDGRAVE THEATRE’ when booking online via the Clifton Hotels website or directly with the hotel reception team.
Tickets are non-refundable and cannot be exchanged unless an event is cancelled, in which case only the face value of the ticket will be refunded. If a show is rescheduled, your tickets will automatically transfer to the new date. If you cannot attend, you may request a refund within one month of the reschedule. Ticket insurance through SecureMyBooking.com does not guarantee a refund; claims must be submitted and approved via their website. We do not currently offer a resale service for sold-out shows.
"Fabulous compact theatre where even the very back row is close to the stage. But if you are quick you can easily be within 10 feet from the stage. Making it such a great experience whatever event you go to."
“Great little theatre. The staff were friendly and informative. The seats are quite snug, but rise well towards the back so everyone gets a good view. There are exit doors next to the stage & at the main entrance, so it's easy to exit after the show. Plenty of free on road parking after pm, which is massive bonus. It also has a great bar. So all in all, you can't fault the place."
“I loved my first experience of a pantomime, the show was brilliant from start to finish! Hilarious characters, beautiful set design, a wonderfully talented cast, all in a great venue at the Redgrave Theatre. I'm already looking forward to my next panto!"