Welcome to the Redgrave Theatre

 

Update July 21st 2021

We are delighted to be reopening our doors and welcoming audiences back this Summer, but whilst the easing of restrictions on July 19th has meant that some safety measures are no longer a legal requirement, we have been listening to our customers and colleagues and feel that it is right to remain cautious at this time. We will be implementing the following measures to ensure a safe and enjoyable visit for all. 

Provide proof of your COVID-19 status in order to gain entry to the theatre

All customers over the age of 18 will be asked to provide proof of their COVID-19 status in order to demonstrate a lower risk of carrying and transmitting the virus to others within the venue. The NHS COVID Pass is available through the NHS App, the NHS website, or as a letter that can be requested by ringing NHS 119. In order to get a pass you will need to demonstrate one of the following:

• Full vaccination (first and second dose), and with the second dose administered at least 14 days before your visit


• A negative lateral flow test taken within 48 hours of your visit


• If resident in England, proof of having had and recovered from COVID-19 in the last 180 days (positive PCR test within last 180 days, and having completed isolation period)


• If you were vaccinated as part of an official clinical trial in England, you should have received a letter confirming this. The letter explains that your COVID-19 status is “fully vaccinated”


• Please note that failure to provide your COVID-19 status upon arrival may result in your being refused entry. Please contact us as soon as possible if you are unwilling or unable to provide this information.

Please keep wearing a face covering whilst inside the theatre if you can

Although there is no longer a legal requirement to wear face coverings in indoor settings, lifting restrictions does not mean the risks from COVID-19 have disappeared. We expect and recommend our audiences and staff continue to wear face coverings inside the theatre to protect yourselves and others around you. 

Make use of hand sanitiser and hand washing facilities

As before, you will continue to find hand sanitiser units around the theatre. We will also make sure our enhanced cleaning and safety measures are kept in place such as auditorium fogging before and after events and regular cleaning of high contact areas.

Remain mindful of others and continue to make space when moving around the venue

Encouraging customers to ‘check in’ upon arrival

QR posters will continue to be displayed throughout the venue for customers who wish to do so. This will help us to stop the spread of the virus and protect society to stay open. 

Book with confidence

We now offer ticket protection on all of our shows via Secure My Booking

We will exchange your tickets or offer credit on your account should you no longer feel comfortable attending, if you are displaying symptoms of COVID-19 or if you have been told to self isolate (up to 1 hour before show starts)