Access to the auditorium is via two staircases within the Foyer. However, step-free access is available for wheelchair users and those with restricted mobility. If you require this access, please speak to a member of staff at the Box Office upon arrival at the theatre.
A designated easy-access space is available within the auditorium for wheelchair users. Please note that capacity is limited to one wheelchair user per performance. This space is identified as seat B17 on the seating plan, with additional seating provided alongside for a companion, B16.
Motorised mobility scooters are welcome; however, they may present a safety risk in certain situations. Customers who are unable to access the theatre by other means must inform the Box Office at the time of booking. Our team will then provide guidance to ensure the safe use of scooters within the theatre.
For health and safety reasons, customers are not permitted to bring their own seating into the auditorium, unless this is a wheelchair.
Warning notices regarding the use of strobe lighting, pyrotechnics, or other special effects will be displayed in the entrance foyer on the day of the relevant performance. If you would like further information in advance, please contact the Box Office.
We’re committed to improving the booking experience for our customers, including those with access needs. Therefore, we are excited to announce our new partnership with Nimbus Disability, a renowned social enterprise recognised internationally for its Access Card Scheme.
As of 10/03/2025, all customers with access needs will require either an Access Card or a free Redgrave Theatre Digital Access Pass number to purchase an access ticket. Once register
Once registered, your Access Card / Digital Pass number will be valid for three years. For assistance with the application process, please visit the Access Card Support Page.
CLICK HERE TO REGISTER OR LINK YOUR ACCESS CARD OR DIGITAL ACCESS PASS
or call Nimbus registration assistance on 0330 808 5108. To learn more about Nimbus Disability and Access Cards please download the PDF file here.
To enquiry about access at the Redgrave Theatre please email access@redgravetheatre.com
The following step-by-step guide is designed to help you through the application process clearly and easily. It explains each stage of the process, from gathering the necessary information and documents to completing and submitting the application form. By following these steps carefully, you can make sure your application is accurate and complete, which can help avoid delays.
Whether you are applying for the first time or renewing an existing card, this guide will walk you through what you need to do and what to expect at each stage.
To follow the step-by-step process please download the PDF file here.
A relaxed performance creates a more inclusive and comfortable environment by easing traditional theatre rules and adjusting the ambiance. This type of performance is especially beneficial for individuals with learning disabilities, autism, or anyone who prefers a more relaxed setting. In a relaxed performance, the lighting in the auditorium is often brighter to help audience members navigate the space more easily and feel at ease throughout the show.
Dick Whittington - Sunday 27th December at 10:30am
Signed performances are tailored to make theatre accessible for patrons who use British Sign Language (BSL). In these performances, a trained BSL interpreter stands to the side of the stage, translating the dialogue and key auditory elements in real-time. This setup allows Deaf and hard-of-hearing audience members to fully engage with and enjoy the production, ensuring they experience the performance as intended by the creators.
Dick Whittington - Tuesday 29th December at 2pm
